Description
The role is a branch-based credit union team member responsible for member service, account and loan processing, loan servicing, branch operations, cash handling, fraud reporting, and compliance. Duties include welcoming members, explaining services, opening and closing accounts, resolving account discrepancies, evaluating and originating consumer loans, coordinating closings, processing loan modifications, troubleshooting technology issues, maintaining branch records, and assisting with audits and cash controls.
