Description
HSBC is hiring a Universal Banker for its International Wealth and Premier Banking business to serve primarily walk-in customers in branch front-office and teller areas. The role focuses on customer satisfaction, branch hygiene, complaint management, channel migration, operational compliance, and meeting KPIs through customer acquisition and cross-selling of credit cards, personal loans, and general and wealth insurance products. Candidates need a graduate degree, 2–3 years of experience, strong banking and customer-service knowledge, and awareness of AML and sanctions requirements; FEDAI, NISM (Demat), and IRDA certifications are preferred or should be obtained within three to six months of onboarding.
