Description
The Applications Support Analyst provides technical and business support for Citi applications, resolving user issues, coordinating with technology partners and vendors, participating in releases and disaster recovery testing, maintaining support documentation, and identifying application risks and vulnerabilities. The role requires 3–7 years of experience, Unix and SQL technical skills, problem-management and issue-tracking knowledge, business and financial-market understanding, and strong communication and customer-service abilities. It is a full-time position in the Applications Support job family.
