Description
Yotpo is hiring its first Customer Success Manager for Yotpo Discover, an early-stage product focused on AI-driven discovery experiences for e-commerce brands. The role owns customer relationships from post-onboarding through renewal, builds success frameworks and playbooks, leads SEO and AEO audits, partners with Product and Sales, and manages strategic QBRs and executive relationships. Candidates should have 3–5+ years of experience in Customer Success, Account Management, SEO, Growth, or Digital Strategy, with hands-on SEO expertise and the ability to translate technical AI discovery concepts into business value. The position is hybrid, with three days per week in the office, and offers a base salary of $105,000–$130,000 plus variable compensation.
