Description
Yotpo is hiring its first Customer Success Manager for Yotpo Discover, an early-stage product focused on AI-driven search, AI answers, and shopping assistants for e-commerce brands. The role owns customer relationships from post-onboarding through renewal, builds success frameworks and playbooks, leads SEO and AEO audits, partners with Product and Sales, and conducts strategic QBRs and executive conversations. Candidates should have 3–5+ years of experience in Customer Success, Account Management, SEO, Growth, or Digital Strategy, with hands-on SEO expertise and the ability to translate technical AI discovery concepts into business value. The position is hybrid, typically in the office three to four days per week, with a base salary of $105,000–$130,000 plus variable compensation.
