Description
The Client Success Specialist conducts outbound prospecting, prequalifies leads, schedules discovery calls, presents assistant solutions, facilitates client-endorsement interviews, and oversees Day 1 onboarding. The role also manages client relationships, resolves initial concerns, monitors engagement, identifies upsell opportunities, and gathers feedback. It requires at least two years of sales, client success, or account management experience, strong outbound and consultative sales skills, communication and organizational abilities, and experience with interviews and onboarding. The schedule is 40 hours per week, Monday through Friday, 9:00 AM to 6:00 PM Eastern Standard Time, with PHP 45,000 per month initially and PHP 55,000 per month after probation, plus commission and HMO coverage after one year.
