Description
Apple is hiring a Technical Expert to perform hardware and software troubleshooting, repairs, and customer education for iPhone and other Apple products. The role supports customers with product and software issues, presents repair and product recommendations, shares knowledge with the team, and may include customer-facing activities on or off the sales floor. Applicants need retail or sales experience, visual inspection and fine-motor skills, and experience troubleshooting hardware and software in a customer-service environment; Apple-product expertise, clear communication, teamwork, and the ability to work in a fast-paced environment are preferred.
