Description
ACB is hiring a User Experience Design Manager in Ho Chi Minh City to lead UX strategy and customer-experience transformation across digital banking platforms. The role focuses on digitalizing credit and non-credit customer journeys, developing wealth and asset management solutions, conducting customer research, creating flows, wireframes, and prototypes, applying data-driven improvements, collaborating with business, product, technology, and data stakeholders, and mentoring UX designers. Candidates need at least 7 years of UX design experience on large-scale digital products, including 3 years leading complex transformation or product initiatives and experience in financial services.
