Description
Methods is hiring an experienced User Researcher to join its growing team on a permanent basis. The role focuses on championing users, planning and conducting qualitative and quantitative research, analysing findings, presenting recommendations, collaborating with product teams to create prototypes and features, and applying user-centred design and accessibility principles in public-sector digital services. The position requires experience with user research methods, agile multidisciplinary teams, ethical research practices, stakeholder management, and digital product design; GDS service assessments and accessibility knowledge are desirable. Flexible working, including home working and part-time arrangements, is offered.
