Description
The User Support Engineer/Solutions Engineer supports the End User Services Team by soliciting requirements, researching and evaluating problems, developing solutions and architectures, and supporting system integration, assessments, security compliance, implementation plans, and desktop and endpoint-management activities. The role requires a bachelor’s degree or equivalent technical training, certifications, and experience, at least five years of systems engineering design and operations experience, seven years of end-user computing device experience, and IAT Level II certification before starting. It is an on-site position in Fort Meade, Maryland, with minimal travel of up to 25% and a tentative end date of November 30, 2026.
