Description
Mimica is hiring a Customer Success Manager to advise customers on achieving business outcomes with its AI process intelligence platform, resolve issues, support account expansion, translate customer feedback into product and engineering insights, and deliver training and onboarding. The role requires a background in customer success, value engineering, or management consulting, process improvement experience, strong analytical and communication skills, and the ability to build trust with business and technical stakeholders. The position is fully remote, distributed, and offers compensation, stock options, benefits, and work-from-anywhere flexibility.
