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Veterinary Guest Services Representative at Fetch Specialty & Emergency Veterinary Centers

Department: Support Team

Setup
On-site
Location
Clearwater, Florida
Type
Full-time
Level
mid
Posted

Description

Fetch Specialty & Emergency Veterinary Centers of Clearwater is hiring a Guest Services Representative to serve as the first point of contact for guests and their pets. The role includes greeting guests, managing check-in and check-out, answering calls, scheduling appointments, providing information about veterinary services, maintaining client and patient records, coordinating communication with the medical team, handling billing and accounts, and supporting a compassionate reception environment. The position requires previous guest services experience, strong communication and organizational skills, computer proficiency, and comfort with emotionally charged situations; ezyVet experience is a plus. Benefits include medical, dental, and vision coverage, retirement matching, paid time off, life insurance, disability coverage, pet discounts, wellness plans, and tuition reimbursement.

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