Description
BNY is seeking a Vice President, Transfer Agency Service Delivery Manager / Client Operations Manager to join its UK Transfer Agency Operations Team in Manchester. The role manages client interactions and escalations, develops service-delivery strategies, serves as a primary contact for key clients, collaborates with cross-functional teams, monitors performance metrics, and ensures regulatory compliance and risk management. A bachelor’s degree in Business Administration, Finance, or a related field is required, while operational or client service delivery experience and advanced degrees or relevant certifications are preferred.
