VIP Manager at Soft2Bet

Soft2Bet is hiring a full-time, on-site VIP Manager in Fort Lee, New Jersey to provide premium, personalized service to high-value iGaming players. The role manages VIP accounts, resolves issues, runs retention and reactivation campaigns, analyzes player activity and revenue metrics, coordinates with CRM, Marketing, and Payments teams, and ensures compliance with responsible gaming and New Jersey regulatory standards. Candidates need at least two years of VIP or senior account management experience in iGaming or sports betting, knowledge of the New Jersey market, data-analysis and retention skills, CRM and Excel proficiency, and availability for evenings, weekends, and peak sporting events. The position offers a salary of $85,000–$100,000 USD, medical, dental, vision, and 401(k) benefits, and performance-based bonuses.