Description
The VIP Representative provides personalized service to casino and hotel guests, including booking and confirming reservations, checking guests in and out, escorting guests, handling concierge requests, entering guest information, issuing comps, promoting events and promotions, and resolving problems. The role reports to the VIP Supervisor, Shift Manager, and Player Development Director and requires at least one year of experience with events, giveaways, or similar activities, with past casino guest-relations experience considered. The schedule includes evenings, nights, weekends, and holidays.
