Virtual Assistant at Decentralized Masters

Setup: Remote - Colombia
Type: Full-time
Posted: Jul 1, 2026

Description

Decentralized Masters is seeking a highly organized and experienced individual to join their growing team as a Virtual Assistant. The successful candidate will manage communications, handle customer queries, support various administrative tasks, and contribute to the overall smooth operation of the company's DeFi education platform. This fully remote role offers a competitive salary, unlimited PTO, and opportunities to work in a young and dynamic global environment.

Required Skills

Email Management
Customer Query Escalation
Refund Request Assistance
Report Writing
Customer Communication
Administrative Duties
Customer Onboarding
Webinar Organization
Content Uploads and Access Management
Excel Dashboard Maintenance

Additional Information

Required Previous Experiences: Proven experience as a Virtual Assistant or relevant role
Customer Service experience is a must
Preferred Qualifications: Familiarity with Defi or Crypto an added advantage
Excellent Experience with word-processing software and spreadsheets (e.g. Google Suite, MS Excel)
Previous working experience with Circle an added advantage.
Knowledge of online calendars and scheduling (e.g. Google Calendar)
Excellent phone, email and instant messaging communication skills
Excellent time management skills
Solid organizational skills
High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus