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Virtualization Backup Engineer (Chinese speaker) at Veeam Software

Department: Customer Technical Support, Global 1001172Education: education_optional

Location
North Sydney, New South Wales
Type
Full-time
Level
mid
Posted

Description

Veeam is hiring a Virtualization Backup Engineer to provide technical customer support for Veeam backup and virtualization products. The role involves troubleshooting and analyzing customer issues, investigating log files, resolving problems in Veeam, Microsoft, and VMware environments, documenting interactions in a CRM tool, and educating customers. Required qualifications include fluent English, advanced Windows Server and Windows client knowledge, TCP/IP and networking troubleshooting skills, and the ability to own customer issues through resolution. Benefits include medical insurance, paid leave, superannuation contributions, and professional development opportunities.

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