Description
VodafoneThree is hiring a full-time Onsite Adviser in Coalville, Leicestershire, to manage the day-to-day operations of a corporate customer and support that customer’s mobile strategy. The role handles account administration, orders, customer databases, technical, network, and billing queries; supplies and quality-assures monthly billing reports; maintains relationships with the customer, end users, and accounts teams; supports device, tariff, porting, and migration advice; trains cover advisors; and contributes to meetings and efficiency improvements. The position requires previous telco business customer service experience, relationship-building, time-management, keyboard and systems skills, and mobile-device knowledge. The salary is £28,578 plus bonus and Vodafone benefits, with a 37.5-hour workweek.
