Description
The Voice Engineer owns the architecture, lifecycle, delivery, and support of RTC Communications’ residential and commercial voice technologies. The role manages voice platforms, networks, call routing, and related services; leads complex implementations and escalations; supports technicians and customers; and coordinates installations, troubleshooting, testing, cutovers, vendor relationships, and on-call response. The position requires a bachelor’s degree in a relevant field, at least five years of networking, voice, telecommunications, or related experience, and the ability to work in office, network, customer-premises, and other field environments.
