Description
Smarty is hiring a VP of Customer Success to lead its Customer Success organization and own customer relationships after the sale. The role will build and scale the function, improve retention and expansion metrics, develop onboarding and renewal programs, manage customer health and risk, identify expansion opportunities, and lead Customer Success Managers. It is a full-time onsite position in Orem, Utah, requiring a bachelor's degree or equivalent experience, at least 8 years of relevant customer-facing experience, and 3+ years leading teams.
