Description
The role provides professional food and beverage service across breakfast, lunch, dinner, buffet, and à la carte operations. Responsibilities include preparing service areas, welcoming and seating guests, presenting menus, taking and entering orders, serving according to IHG standards, upselling, handling guest requests and complaints, coordinating with culinary, ensuring accurate billing, maintaining cleanliness, and following food safety and hygiene procedures. The posting requires basic food, beverage, POS, and food safety knowledge, strong guest service and communication skills, and English communication; luxury hotel, buffet, or à la carte experience is advantageous, while IHG, luxury hotel, or GCC experience is preferred.
