Summary from listing
The Welcome Center Team Lead serves as a shift supervisor and focal point for member and staff inquiries, maintaining front-desk accuracy, membership data integrity, and a welcoming culture. Responsibilities include opening and closing operations, verifying membership status, assisting with renewals and changes, providing facility tours, monitoring supplies and equipment, reconciling end-of-shift sales, training new staff, supporting meetings and training logistics, and promoting the organization’s mission and programs. The role requires a high school degree or equivalent, customer service or sales experience, bilingual Spanish skills as a plus, and a flexible schedule including weekends.
