Summary from listing
The Welcome Center Team Member serves as the front-line support for YMCA members, guests, and program participants. Responsibilities include greeting visitors, opening or closing the facility, providing in-person and phone service, conducting cause-driven tours, resolving membership concerns, reconciling end-of-shift sales, and promoting the organization’s mission and values. The role requires a minimum age of 16, customer-service experience, and the ability to work collaboratively and communicate effectively; bilingual Spanish skills are a plus. The position involves sitting, standing, walking, bending, talking, and occasionally lifting or moving items.
