Description
Statworx, a leading consulting and development firm specializing in Data & AI in the DACH region, seeks a Technical Support Specialist focused on providing troubleshooting and support for Large Language Models (LLMs) and AI applications across customer projects. The role involves analyzing technical issues, identifying causes, resolving problems independently or escalating complex cases, and communicating effectively with customers in German and English. This position emphasizes working with LangDock, documenting recurring questions, and contributing to continuous improvement of support processes and documentation.
