Description
The Wholesale Operations Coordinator supports key wholesale accounts by managing end-to-end sales order fulfillment from forecasting through delivery. The role serves as the operational liaison among customers, Sales, Planning, Distribution Center, Transportation, Logistics, and Regulatory teams; maintains account relationships, tracks and reports order status, coordinates product launches and seasonal campaigns, supports international retail partners, ensures export/import and shipping compliance, and resolves order issues, claims, returns, and chargebacks. The position requires 1–3 years of operations, customer service, or supply chain experience, a bachelor’s degree or equivalent, ERP experience, strong organization, communication, analytical, multitasking, and customer service skills.
