Description
The Wireless Specialist will provide friendly, professional customer service in an on-site retail store, helping customers select devices, plans, accessories, and services; perform activations, upgrades, account changes, payments, and troubleshooting; meet sales and performance goals; follow up with customers; process transactions; and support store operations. The role requires customer communication, technology comfort, schedule availability, and the ability to work in a fast-paced retail environment. Previous retail, sales, or customer service experience and a high school diploma or equivalent are preferred but not required.
