Description
Hewlett Packard Enterprise is hiring an onsite Wireless Technical Support Engineer to work primarily from an HPE office. The role involves triaging and resolving customer support escalations, building and maintaining Layer 2/3 network testbeds, reproducing customer issues, analyzing logs, filing bug tickets, collaborating with developers, and mentoring less-experienced staff. Candidates should have a bachelor’s or master’s degree in computer science, computer engineering, or networking, and typically 2–4 years of experience, with knowledge of Layer 2/3 networking and 802.11 Wi-Fi standards.
