Description
Hewlett Packard Enterprise is hiring an onsite Wireless Technical Support Engineer to work primarily from an HPE office. The role involves triaging and resolving customer support escalations, building and maintaining Layer 2/3 network testbeds, reproducing customer issues, analyzing logs, filing bug tickets, collaborating with developers, and mentoring less-experienced staff. The position requires knowledge of Layer 2 and Layer 3 networking, 802.11 Wi-Fi standards, engineering design tools, analytical problem-solving, and communication skills, along with a bachelor's or master's degree in a relevant field and typically 2–4 years of experience.
