Description
STUDI is seeking a Customer Relations Officer (M/F) for its partner company under an apprenticeship contract. The role responds to customer inquiries by phone, email, and mail; resolves disputes with Area Managers, Franchisees, and the Service Manager; drafts letters and emails; tracks activities; and ensures follow-up quality. Candidates need responsiveness, phone comfort, and good writing skills, and must be eligible for an apprenticeship by being between 16 and 29 years old and authorized to work in France, with exceptions for higher-level qualification apprentices, workers with disabilities, high-level athletes, and people with business creation or takeover projects. The opportunity starts in September 2026 and is open to people with disabilities.
