Description

The Software Engineer will support Tier 3 Application Management functions in Workday Finance, a cloud-based finance software system. Responsibilities include coordinating with other Workday Finance Application Management team members to analyze/troubleshoot complex system issues, supporting the configuration and implementation changes to the Workday application, participating in testing/validation of functionality changes, documenting and communicating changes, and collaborating with reporting and integration teams.

Required Skills

Workday Finance domain
enterprise Finance systems
configuration and maintenance
analyzing complex Finance business processes
documenting requirements
supporting system testing
data validation activities
developing and maintaining manual and automated test scripts
reporting, data, and security in a SaaS environment
understand business and technical design considerations
facilitate problem solving/issue resolution
customer service frame
communicate clearly, in writing and in verbal presentations
interacting with customers
resolution of complex inquiries
efficient performance during high-volume timeframes
providing production support of mission critical systems
written/oral communication
technical documentation
user liaising
personal interaction abilities

Additional Information

Required Previous Experiences: Minimum three years of experience in the following:
Experience working in the Workday Finance domain.
Experience working with enterprise Finance systems and the configuration and maintenance thereof, including working specifically with the Workday Finance (or similar) Financial Accounting, Business Assets, Capital Projects, and Planning modules.
Experience analyzing complex Finance business processes and documenting requirements.
Experience supporting system testing and/or data validation activities, including developing and maintaining manual and automated test scripts.
Experience with reporting, data, and security in a SaaS environment.
Demonstrated ability to understand business and technical design considerations and facilitate problem solving/issue resolution in the context of a customer service frame.
Ability to communicate clearly, in writing and in verbal presentations, to both technical and non-technical audiences.
Experience interacting with customers, including resolution of complex inquiries and efficient performance during high-volume timeframes.
Experience providing production support of mission critical systems.
Demonstrated written/oral communication, technical documentation, user liaising, and personal interaction abilities.
Preferred Qualifications: Experience performing configuration working in an Agile environment such as Scrum or Kanban.
Experience playing an individual contributor role within a shared services environment.
Working experience executing relevant business processes at the University of Washington or in a comparable higher education environment.
Experience in the use of customer support infrastructure tools, including a case management system, knowledge base and associated reporting tool.

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Workday Finance Engineer at UW

Description

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About UW

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