Worker’s Compensation Claim Manager at EML

Setup: Remote, Hybrid
Location: Tweed Heads, New South Wales
Type: Full-time
Level: not_specified

Description

EML is looking for a passionate individual to join their Tweed Heads Emergency Services team. This full-time, permanent position involves managing a portfolio of worker's compensation claims, collaborating with injured workers, employers, and healthcare professionals to facilitate safe and timely return-to-work plans. The ideal candidate will have a strong customer service background, preferably with a degree in Health Sciences, Allied Health, or Law, though experience in these fields is also valuable.

Required Skills

Clinical Knowledge
Allied Health Background
Customer Service
Communication Skills
Problem-solving
Collaboration
Attention to Detail

Additional Information

Preferred Qualifications: Passion for making a meaningful impact and enjoys working in a fast-paced, people-focused environment.
Strong background in health, allied health or a related field with a desire to apply your knowledge in a new and rewarding capacity.
Strong communication skills to confidently navigate complex or sensitive conversations to build genuine and trusting relationships
Proactive and solutions-focused with the ability to think creatively and collaboratively when working with diverse stakeholders
Committed to delivering a high standard of service to customers with a high attention to detail and level of accuracy