Description
The Workforce Management Sr. Program Manager will define and deliver strategic initiatives across forecasting, staffing, and scheduling, translate ambiguous workforce priorities into actionable projects, coordinate requirements across domain owners, manage risks and stakeholders, and use data and AI to evaluate workforce scenarios. The role partners with Finance, Process, Field, Store Development Growth, and HR teams to refine store leadership structures and business architecture across retail formats. It requires at least five years of program or project management experience, a bachelor's degree or equivalent practical experience, and experience with workforce management, labor strategy, business architecture, or multi-format retail operations.
