Workforce Planner at DoorDash

Location: Mexico City
Posted: May 26, 2026

Description

DoorDash is seeking an experienced Workforce Planner to join their Support Operations Team in Phoenix. The role involves developing and scaling support lines of business, managing staffing levels, improving forecast accuracy, and optimizing floor staff utilization. The planner will build and maintain capacity plan models, analyze historical data, guide short-term staffing adjustments, and partner with various internal teams to enhance processes and customer experience.

Required Skills

Capacity Plan Modeling
Data Analysis
Forecasting
Staffing Optimization
Microsoft Office Suite
Data Analytics
Problem Solving
Communication Skills
Ownership Mentality

Additional Information

Required Previous Experiences: 4+ years of post-graduate experience.
Preferred Qualifications: Analytical and data-driven individual who enjoys diving into detailed data analysis.
Enjoys tackling complex problems and innovating new solutions.
Possesses strong organizational skills and excellent communication abilities.
Demonstrates impeccable follow-up and execution capabilities.
Thrives in a fast-paced, dynamic, and collaborative environment capable of handling multiple simultaneous priorities.
Adopts an "owner" mentality, focusing on quality, output-driven performance, proactivity, and continuous self-improvement.
Eager to find innovative solutions to significant challenges.
Capable of working at a granular level yet also comfortable with strategic thinking and leadership.
Unafraid of uncertainty, embracing rapid changes and continuous learning.
Deeply passionate about data, utilizing it effectively in decision-making and modeling using Excel/Google Sheets.
Resilient, persistently exploring alternative approaches when initial plans fail.