Description
The role serves as a working-shift supervisor for daily customer-service operations supporting commercial and charter-aircraft services. Responsibilities include directing and training agents, coordinating passenger services and communications with airlines, TSA, airport personnel, and flight crews; maintaining FAA and TSA compliance; operating equipment; handling billing and cash; and preparing reports. The position requires a high school diploma or equivalent, at least six months of airline experience, a valid driver’s license, relevant airline training and certifications, Microsoft proficiency, background and drug testing, and availability for swing, graveyard, weekend, and holiday shifts.
