Description
The Service Quality and Performance Apprentice supports the administrative routines of the Service Quality and Performance area by maintaining spreadsheets, reports, and operational indicators; organizing documents; monitoring processes and internal controls; preparing presentations; handling administrative requests; tracking service-quality information; and collecting data from partner areas. The role requires completed or currently pursued high school education, basic computer skills with Excel, and strong communication, teamwork, flexibility, initiative, and willingness to learn. It is a hybrid position requiring two days per week in Barra Funda.
