Hook
Customer Success
Hook stops churn before it starts. Our AI agents predict risk up to 6 months ahead, tell you exactly what to do next, and execute the busy work. Spot patterns that matter, act sooner, and grow NRR - all without adding headcount.
Werft nu
Neemt Hook aan?
Ja. Per 8 oktober 2026 heeft Hook 13 open functies op Metaintro. 4 zijn in de afgelopen 30 dagen geplaatst.
Openstaande vacatures
Nieuwste eerst. Salaris staat erbij als de vacature het vermeldt.
- Senior Copywriter (Sports Emphasis)MarketingOp afstand—Op afstand—eergisteren
- Product InternProduct-/ProjectmanagementNew York · HybrideNew YorkHybride—8 dgn geleden
- Customer Success ManagerKlantenserviceLondon · Hybride · £70K – £80K/yrLondonHybride£70K – £80K/yr8 dgn geleden
- Account ManagerKlantenserviceLondon · Hybride · £70K – £80K/yrLondonHybride£70K – £80K/yr8 dgn geleden
- Legal Affairs InternJuridische SectorNew York · HybrideNew YorkHybride—10 aug 2026
- Social Media LeadMarketingNew York · Op afstandNew YorkOp afstand—10 aug 2026
- Technical Implementation ConsultantAlgemene TechnologieLondon · Hybride · £60K – £75K/yrLondonHybride£60K – £75K/yr4 aug 2026
- Senior Software EngineerOntwikkelaarLondon · Hybride · £85K – £105K/yrLondonHybride£85K – £105K/yr30 jul 2026
Wervingspatroon
Hoe snel Hook vacatures toevoegt en in welke werkvorm.
Nieuwe vacatures per maandVacatures naar maand van eerste plaatsing
Werkvorm van de vacaturesAandeel van de openstaande vacatures
Klanten
Alle 4 bedrijven die Hook als klant noemt.
Wat hun klanten zeggen
Citaten van mensen bij klanten van Hook.
“To me, good customer success looks like our team truly understanding our customers’ needs - using Hook to pull that together has been really helpful.”
“Hook’s allowed us to be more proactive, getting in front of our renewals faster and doing more with less. With Hook, we’re well-positioned for the future.”
“Hook gives me the transparency to quickly identify low adopters, place active users into the right cadences, and consolidate manual admin into one simple workflow, saving me hours each day and driving my best performance yet.”
“Hook’s AI chat has been critical to my Customer Success workflow. It’s made me more consistent and more strategic, given leadership better visibility than we’ve ever had, and ultimately improved our hygiene and customer outcomes.”
“Hook not only brings all important data and communications together in one place, but it provides a system to act on it. Just one Hook alert lead to an upsell of £18k from one customer that we closed within weeks of the alert.”
Nog 2 citaten tonenMinder tonen
“Hook lets me walk into every 6-month meeting fully prepared. It instantly pulls together account summaries, risks, upsell signals, and key finance contacts - work that used to take me 30–60 minutes per meeting. It’s saved me hours each week and completely transformed how efficiently I can prepare.”
“Hook’s Brief has been a game-changer. It gives me the customer context I need instantly to prepare for meetings. In seconds, I get the intel that might have taken a CSM hours to gather before. The signals and “plaibooks” for our CSMs promise to be a huge unlock, helping us identify churn risk early so we can focus on areas where we can make the biggest impact.”
AI-lanceringen en -partners
Wat Hook heeft gelanceerd en met wie het samenwerkt op het gebied van AI.
- LanceringGuardianGuardian monitors product usage across accounts, benchmarks usage against levels its ML model has identified as optimal to prevent risk, and automatically drives customers back to those benchmarks.
- LanceringAgent AnchorAnchor is Hook's AI agent for renewals, reviewing upcoming renewals and opening conversations with context in place.
- LanceringHook for ZoomEvery Zoom discussion is captured, summarized, and prioritised by AI.
- LanceringEchoEcho sees churn risk early by listening to what customers say, watching how they use your product, and understanding the patterns that matter.
Gevraagde vaardigheden
Meest genoemd in openstaande vacatures.
Techstack
- Analyse
- Google Analytics 4
- Bibliotheken
- D3.js
- Frameworks
- Next.js
Bedrijfsgegevens
- Hoofdkantoor
- 21 Great Winchester St London, EC2N 2JA
- Sector
- Customer Success
- Branche (NAICS)
- Informatie
- Branchegenoot
- Gainsight
- Website
- hook.co
- Werken bij
- hook.co/careers
Vacatures per locatie
Waar Hook werft. Kies een stad om de vacatures te zien.
Vergelijkbare bedrijven
Bedrijven in dezelfde sector als Hook die nu aannemen.
Vragen over Hook
- Neemt Hook aan?
- Ja. Per 8 oktober 2026 heeft Hook 13 open functies op Metaintro. 4 zijn in de afgelopen 30 dagen geplaatst. De meeste vacatures zijn bij Design (4), Marketing (3) en Customer Support (2).
- Waar werft Hook?
- Hook werft in London en New York, met de meeste openstaande vacatures in London.
- Biedt Hook werken op afstand of hybride werken aan?
- 55% van de openstaande vacatures is hybride en 36% is op afstand.
- Wie zijn de klanten van Hook?
- Hook noemt 4 klanten, waaronder Salesloft, hackajob, Planful en Superhuman.