Telli

““The AI agent is really good at answering the first questions from the customer, and then deciding which human expert to route to.””

““ We're reaching about 40% of customers that we beforehand didn't reach. And we went live with customers in a matter of 4 weeks. ””

“Wir erreichen rund 40 % der Kunden, die wir vorher nicht erreicht haben. Und wir sind innerhalb von vier Wochen mit Kunden live gegangen.”

“Human likeness, scalability, and professionalism are what make telli stand out. We’ve never had trouble handling high call volumes, and the consistent quality means we can confidently expand its use.”

“The telli team is extremely helpful. Their product is amazing, but what really made implementation easy was being able to work with a team that is so responsive, constructive, and open to feedback.”

“Answering every customer question was crucial, but scaling our team to handle the volume wasn’t feasible. We needed a solution that maintained the personal experience our clients expect without adding headcount.”

“telli delivers an incredibly human-like, scalable, and professional experience that's transformed how we handle customer calls. We're thrilled with both the product and the responsive, supportive team behind it.”

“With telli, we’ve laid a foundation that not only reduces cancellations and manual effort today, but also gives us a path to even smarter, more automated sales and operations in the future.”

“Because we could fine-tune the agents ourselves, we saw value very quickly. It felt less like a big IT project and more like switching on an extra team that handles the repetitive calls for us.”

“telli’s agents have significantly lightened our manual workload and allowed us to reach customers more reliably, which directly protects our revenue. The platform’s flexibility and accuracy have exceeded our expectations.”

“When considering voice quality, conversation logic, and agent behavior, telli was better from day one than anything we had tested before.”

“As we scale our new staffing product, telli will be essential to keeping operations as efficient as possible. And by the looks of their product roadmap, I know they’re going to have so many more use cases for us.”

“telli’s customer support is next level. We’ll give them a suggestion, and the next thing we know, they’re announcing a new feature that directly addresses that pain point.”

“These calls can be pretty complex because you’re covering a lot of ground,”

“We knew AI had the potential to automate a really manual call workflow, but we didn’t want to risk giving our customers a bad or robotic experience. telli’s natural-sounding agents put us right at ease.”

“telli is leading the charge for call automation in Germany. They tailored their voice agents to our exact business needs, and the efficiency gains have been incredible.”

“"Within 2-3 weeks everything was set up, we made the first calls and it worked great. One big advantage of telli is that it's very easy to use and learn [...] pretty quickly our employees were able to write their own prompts."”

““ The real lever is being able to tackle things you simply couldn't before. And that leads to results that were just out of reach for us. ””

““After seeing how telli improved our operations, I can’t recommend it enough. We’re still in the early days, but the results prove that companies willing to take that first step gain a real competitive edge.””

““telli’s flexibility and easy integration exceeded our expectations. We could quickly roll-out their solution throughout our entire service team, so our account managers could focus more on building deeper client relationships and driving strategic initiatives instead of managing call volume.””

““ telli is flexible, scalable, and customer-centric. With telli, our team stays focused on what really matters. ””

““We see exciting potential in both inbound and outbound use cases. I’m confident that we’re just scratching the surface of what we can achieve with telli.””

““With telli, three-quarters of requests are resolved directly or routed correctly. Only a small portion requires additional manual support.””

““ The biggest benefit of partnering with telli is the relief for our team. Our employees can now focus on the tasks that truly move the business forward. ””

“The telli team is responsive, iterative, and an absolute joy to work with. I can’t wait to keep scaling our adoption as they continue to rapidly evolve their product.”