Worldpay

“It gives me all the information I need, and also provides full visibility into our payments,”

“He’s incredibly knowledgeable, highly supportive and always willing to assist.”

“Additionally, whenever I need to contact my Worldpay relationship manager, I always receive prompt, helpful answers.”

“The resulting increase in the speed of transactions has helped provide our guests with an overall positive customer experience.”

“We’ve been able to cut our expenses, and our in-store payment terminals are much faster.”

“Worldpay,” he says in closing, “provides us with the extensive payment solutions we need and a strategic partnership that’s essential for our global growth and operational excellence.”

“The Worldpay relationship management team has been exceptionally dedicated in helping us resolve any issues, drive project progress and share payments insights throughout our collaboration. Furthermore, the various Worldpay-produced, thought leadership industry reports provide us with a comprehensive and invaluable view of different and emerging global payment trends, which support us in shaping more informed and forward-looking business strategies.”

“Additionally,” Ken continues, “Worldpay’s unified payment gateway helps streamline operations, simplify reconciliation and reduce the operational burden associated with manual payment processing and error handling. Finally, by offering more convenient and direct payment options, we’re able to provide our users with a much better overall experience.”

“Worldpay’s solutions have not only greatly enhanced our payment processing capabilities, but we can also easily expand now into new markets due to our broad and deep Worldpay relationship,” he says. “By offering diverse and optimised payment methods, Worldpay has helped reduce user friction and increase the successful completion of transactions, while their fraud tools provide us with robust protection, thus minimising financial losses and strengthening our security posture.”

“Overall, the Worldpay implementation and integration process went smoothly,” Ken shares. “The technical onboarding was clear, and we were able to align our systems without major issues. The collaboration was efficient, and the Worldpay team provided solid support throughout the entire process.”

“Based on our positive existing business relationship, we relied on Worldpay to help us expand into key new markets for us.”

““We signed up with Worldpay 13 years ago, and it’s been a great partnership.””

“Worldpay makes a very demonstrable effort to make sure we are valued and supported,” he says. “Responsiveness is always prompt and highly attentive. We are quite pleased with how things are going and are happy to recommend Worldpay to others.”

““Now that we’ve been part of the Worldpay family, we’ve seen first-hand that it’s a very solid company and they’ve really helped us grow,” Andrés says. “We’ve had people on the Worldpay team dedicated to us, and the gaming industry knowledge and experience of their people, our account manager, the structure of the optimisation team . . . that’s where we’ve found great value. Worldpay brings support and trust to merchants."”

““The security of our customers is really important,” Andrés emphasises. “And, it’s equally very important if we are going to do business with a payment processing company that they meet all the required international standards so they can handle every part of our processing.””

““With Worldpay, what we have done is dedicate ourselves to optimise one product for all of our countries,” continues Andrés. “They facilitate us in our work. We’re dedicated and focused because Worldpay’s product works according to our needs.””

““At our launch, we had an acceptance rate of 30%, which is very low,” recalls Andrés Vargas, head of payment solutions at Betcris. “It was then that we started working with Worldpay to improve that and optimise things. Now, we have acceptance rates between 70-80%, and in some countries it’s higher.”

““Worldpay's cross-border acquiring capability and proven ability to handle high-volume payment processing makes them an excellent fit for our needs. Our relationship with them has been a genuine partnership. The pace of change in this industry is extraordinary – new court rulings, new platform policies and new regulatory frameworks, to name just a few. Having a payments partner like Worldpay that actively engages with this complexity, rather than leaving us to manage it on our own, is something we highly value.””

““The most direct improvement has been in the authorization rate performance across our web store transactions. In a business where we're processing high volumes of digital goods transactions across diverse geographies, even a few percentage points of improvement in acceptance rates compounds into truly meaningful revenue.””

““We were connecting Worldpay into an existing payments infrastructure that already supports more than 400 payment methods across over 70 markets. The Worldpay technical team was both very proactive and responsive during the implementation process, which greatly mattered because our publisher partners don't tolerate downtime or delays – any disruption to payment flows is a direct hit to their revenue.””

““In addition to the ongoing compliance and operational support we receive from Worldpay,” offers Ivan, “their team really understands the dynamics of digital goods and gaming, and provides us with relevant insights that we genuinely value. Furthermore, Worldpay's annual Global Payments Report has been very useful for our own market planning, and for conversations with publisher partners, by helping us all understand how consumer payment preferences are evolving across different markets.””

““In gaming, a declined card is almost always a lost sale,” he remarks. “Players who can't complete a purchase at the moment they're engaged rarely return. Worldpay's routing capabilities and their issuer relationships have meaningfully improved our acceptance rates across key markets, which translates directly to revenue for our publisher partners.”

““Worldpay's scale, global coverage and – frankly – their reputation for authorization rate optimization made them a compelling choice for us.””

“We picked Worldpay because they are the biggest and the best. We stay with Worldpay because of the high quality of their people. The value of the service we get and the knowledge we receive from the Worldpay team are second to none.”

“One of the main benefits of working with Worldpay are their people,” he affirms. “Their overall payments knowledge and the speed of their responses to any questions we may have helps us address any challenges. Furthermore, Worldpay’s proactive quarterly business reviews are a great way to bring focus to improvements and upgrades to processes – plus it gives us a bigger overview of what is possible.”