Nava

““It’s rare to find someone so capable, responsive, and emotionally invested in your success. That’s what we got with Nava.””

““Nava is an extension of our team. They know our contracts. They know our pain points. They come to meetings prepared, with ideas. They know our business like it’s their own.””

““We used to spend so much energy chasing down issues. Now, with Nava, that energy goes into strategy and helping employees.””

““We absorbed a planned premium increase and still saved money. That just doesn’t happen.””

““They didn’t accept the first excuse or the first offer. They fought for us. That’s not typical broker behavior,” Stephanie said.”

““Open enrollment was a mess (before Nava). We were working nights and weekends—but with Nava, they didn’t just check in. They rolled up their sleeves and did the work with us.””

““They knew more about our business than I did. They challenged vendors. They pushed for us. They got angry when things weren’t right. That’s not something you can buy, it’s a culture.””

““We didn’t even get GovCon-experienced reps. We were assigned generalists who didn’t understand our industry, our contracts, or our requirements,” Stephanie said.”

““We got no real support. They didn’t know Government Contracting. They weren’t looking for savings or strategy. It was always easier to just renew the same plan, over and over,” Stephanie said. “We weren’t getting options. We were getting overcharged. And we didn’t even know it.””

““I have nothing but wonderful things to say.””

“Maly credits Nava as being “a tremendous help” throughout a difficult time in her personal life, while also serving as “an incredible service provider and teammate for my HR team and my business. I’m so very grateful,” she said.”

““I am now very motivated to help others where I can, with what I’ve learned, and to extend that to our employees.””

““My Nava partner is an incredible resource for me, educating me so that I can advocate for our family and finances.””

““They’ve been incredible supports helping me understand the system.”

““It’s a miraculous story, and the Nava team has been there through it all,” Maly shared.”

““My life turned into a bunch of doctor appointments and we put our whole life on hold,” Maly shared.”

““At the end of the day, this is my baby,” she said. “It’s not easy to relinquish trust to a broker, but I have 100% trust in Nava.””

““Before it was just me doing everything. Now that I’m with Nava, I can refer our employees to Nava’s support advocates and Nava handles the questions for me. It’s a game-changer. I’m no longer the middle person.””

““With the team’s suggestions, we landed in a really good place,” she said, sharing how the team hopped on a call to walk her through the options.”

““I don’t feel like we’re a broker/client relationship. I feel like we’re friends, and like the team genuinely cares,” she said. “I’ve met a lot of brokers and I’m just one client out of a lot. With Nava, it wasn’t like that. It feels personable and like a relationship. The team clearly knows the work and the follow-up is amazing. I’ve never had to be the one to follow up.””

““I realize benefits are a sensitive space for our employees — they are very important,” Lee said. “I’m only human at the end of the day, so I felt the pressure of being accurate. It’s been incredible that Nava has alleviated that pressure since we joined.””

““This is something we did not have for more than a year. It’s huge progress,” she said.”

““I didn’t hear much noise, which I usually take as a good sign,” she said. “But it made me wonder how employees were finding the experience. Then I heard feedback from an employee navigating the U.S. healthcare system for the first time. She told me the process was easy. She went into the platform and everything was broken down in a way that was easy to understand and she was able to enroll in less than five minutes. I think that says a lot.””

““The implementation process was “all hands on deck,” Lee said. “It was a really good experience. I’ve never had an implementation as smooth as it was with Nava. You all went above and beyond.””

““I was worried,” she said, “and my Nava partner said, ‘Let me see if I can get those rates for you.’ He did, in just a few days, and we hadn’t even officially signed with Nava yet.””