StarRez

““Now with StarRez, we can ensure the safety and security of credit card numbers. Instead of storing a credit number, they're all tokenised throughout our financial institution.””

““UsingDocuSign to send the residents their leases, have them signed electronically, and stored in StarRez was a game changer for us. We are always looking for process improvements, and this significantly reduced the hours the team spent managing those leases.””

““[StarRez] is easy and intuitive to use… it’s been brilliant.””

““If it’s just two words, it’d be user-friendliness,” Jon said. “If you want the full sentence… how easy and intuitive the system is to use… it’s been brilliant.””

““All in for me, it’s been massively time-saving... Very, very user-friendly. To the point that when there are ever any issues, I’m able, usually, to deal with them myself… either looking on StarCare Online for solutions, or just having a dig into the settings.””

““It was so easy for us to do that we never had a queue,” he said. “We were actually fighting over each other as who got to scan the QR code.””

““Every single one of our licence agreements were signed this year, for the first time ever,””

““They found it very easy to log-on, because we had our single sign-on set up via the University SSO. There weren’t any passwords to remember or email addresses to enter… it just worked.””

““Trying to get them to bookmark multiple different apps or web pages is an uphill battle. But having one place that you log into with your SSO… it’s far more user-friendly.””

““Even with the basics, without any special packages… you can tailor StarRez to your needs. It’s customizable and powerful even at a smaller size.””

““The housing portal is our one‑stop shop. Students click on it, and they get what they need whether that’s measurements, floor plans, or rate info... I can make updates immediately, without waiting on someone else.””

““They weren’t able to move back in until risk management gave the all-clear… Having them all tracked as relocated students meant I could communicate with them, update them, and remove them from the dashboard as they returned, all in one place.””

““We still get the occasional call. Some parents are just really involved, but the volume has dropped significantly,””

““We started seeing a decrease in phone calls.””

““It’s allowed us to pivot when we had that staffing change… instead of a full‑time person and a GA, one person can manage everything with StarRez."”

““With dashboards, we can check it while we’re in our apartment at home… I don’t have to come in, find that paperwork, then look through it."”

““We started using our notes [for incident tracking]… instead of having to hound through Maxient or another system. Now I check StarRez, check the notes, and I know exactly what’s happening."”

““Dashboards allow my office of one to be able to communicate with our RAs and campus partners. It just spits out the info, even pictures, everything.””

“Think about everything StarRez has helped you do faster or better in housing and apply that logic to camps. Summer isn’t a slow time. Having a tool your staff already knows gives you a huge advantage.”

“Before StarRez, everything was paper or clunky Banner forms. Now, we’ve got front desk dashboards, admin panels, data subs, profile codes, and widgets working together like a well-oiled machine.”

“It gives us more time to do the things that matter.”

“It’s one consistent process. Our hall directors use StarRez every day during the school year, and now it’s the same system in the summer. Camp dashboards, bookings, maintenance - it’s all familiar.”

“Our larger camps really appreciate how official and streamlined everything feels now... Even the less tech-savvy organizers are adapting. It’s brought a sense of formality and professionalism that we didn’t have before.”

“StarRez tells us exactly which rooms were used, which means housekeeping doesn’t have to hit every room. That’s been a game-changer.”

“Billing within StarRez definitely saved us a lot of time, and I think it’s also just a lot more accurate... We’re now charging for every room used. No more estimating 50 campers when 55 show up.”