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Applied Labs

AI CX platform

Deploy advanced, on-brand AI agents that handle complex customer support and operational workflows across chat, email, voice and more with high CSAT and resolution rates.

Contratando agora

1vaga aberta

A Applied Labs está contratando?

Sim. Em 5 de outubro de 2026, a Applied Labs tem 1 vaga aberta no Metaintro.

Clientes

Todas as 16 empresas que a Applied Labs cita como clientes.

Clientes contratando agora1

Outros clientes15

O que os clientes dela dizem

Depoimentos de pessoas dos clientes da Applied Labs.

“With Applied Labs, our bot now outperforms human agents with 95% CSAT, and automation has increased by 31% in less than 90 days — all while cutting our platform costs in half.”

Caitlin Logan · VP of Customer Service · FabFitFun

“The AI agent speeds up our response time by providing a reply that our human agent reviews and clicks send.”

“Applied Labs is in another class. They worked with us to build a tailored support system that really understands our brand and customers.”

“The quality of the human work has gone up because there is more time allowed to speak to the customer. The AI is managing the brunt work.”

“They've been incredible partners and seeing what they've been building firsthand, I can say this is only the beginning.”

Mostrar mais 18 depoimentos

“We'd have feature requests one week, and they'd be done the next — unbelievable level of effort into the implementation.”

Kevin WoodDirector of Technology · Tru Earth

“It's impressive how the AI provides thoughtful, helpful responses in a way that feels natural and authentic.”

“What you guys enable is the kind of vocabulary to talk in a cogent way to our product organization. It's a level of granularity I can't fathom.”

“Applied Labs' ability to connect to our database was a level of magic that changed how we think about what AI can do. This used to be a full-time job, and now it just... runs.”

Colin BudriesChief of Staff · Truemed

“Now, we can actually focus on the personal relationship with the retailer. It allows us to focus on the human element.”

“The whole Applied Labs team has consistently blown me away.”

Joe GilgoffAdvisor · executive and investor · CX community

“This is a huge launch, and it's only the beginning of what they're building.”

“This has been the strongest partnership of basically any vendor we work with. That rate of execution is insane.”

“Excited to see the official launch of a truly next-gen AI CX platform.”

“Really great stuff from the Applied Labs team.”

Daniel MclaughlinDirector of Operations · Lemonade

“It's been amazing working with Applied Labs over the years and seeing the journey from the early days to what it has become today.”

“I enjoyed seeing the development of the AI going from nothing to being able to accurately pick what to say, at what time, to which customer.”

“As an early customer of Applied Labs, I've seen firsthand how they've boosted our team's productivity.”

“Have yet to meet someone who has used their tools and not been impressed.”

Henry DunnRunning your favorite brand's CX

“You are making the right technology accessible in the right ways. Excited to follow along and help support.”

“Probably the best AI tool I've used at work. Incredibly intuitive and insightful analytics that have helped understand our customers better than ever.”

Gerard Mercader MealyProduct · Truemed

“Anytime we identify an issue - hey, we need some way to support this - the next day, Applied Labs has it built into the product.”

“With Applied Labs, our bot now outperforms human agents on CSAT, and automation has nearly doubled - all while cutting our platform costs in half.”

Lançamentos e parceiros de IA

O que a Applied Labs lançou e com quem trabalha em IA.

  • LançamentoAI-native help deskApplied Labs offers a help desk where AI agents and human operators work together in one customer experience workspace.
  • LançamentoAI agentsApplied Labs offers AI agents that handle complex customer support and operational workflows across chat, email, voice, and more.
  • LançamentoAI CX platformApplied Labs offers a complete AI CX platform that turns conversations into verified outcomes, actionable insights, and measurable growth.

Habilidades procuradas

As mais frequentes nas vagas abertas.

Stack de tecnologia

Bibliotecas
D3.js
Tailwind CSS
Análise
Google Analytics 4
Google Tag Manager
Frameworks
Next.js

Dados da empresa

Setor
AI CX platform
Setor (NAICS)
Serviços profissionais, científicos e técnicos

Perguntas sobre a Applied Labs

A Applied Labs está contratando?
Sim. Em 5 de outubro de 2026, a Applied Labs tem 1 vaga aberta no Metaintro. A maioria está em Design (1).
Quem são os clientes da Applied Labs?
A Applied Labs cita 16 clientes, incluindo Thesis, FabFitFun, Truemed, Tru Earth e CX community.
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