Smartling

“The biggest thing that the Smartling solution has done is allow us to maintain a consistent brand voice through layers of complexity like launching in different markets and different languages. And doing all of this extremely quickly.”

“At the end of the day, Smartling’s technology is incredibly reliable, and the customer experience is fantastic.”

“The Salesforce connectors were super important to us,” said Isabel. “The business has invested heavily in Salesforce, and we needed to know that our localization could sit directly inside that ecosystem.”

“The idea was that we needed a solution that would give us an umbrella cover for everything we wanted to do,” Isabel said. “We didn’t want to buy other translation systems. We wanted to consolidate the technology as much as possible. Smartling gave us that.”

“We came from a position where localization was seen as a burden. Now we've built a much more collaborative relationship with our stakeholders — and they come to us.”

“Smartling makes it possible for Therabody to communicate organically and colloquially throughout our global markets. Their streamlined, cohesive platform ensures we can scale efficiently, making the most cost effective platform also the most impactful.”

“By automating routine tasks, we free up valuable time for our editorial teams. This allows them to focus on more strategic and creative projects that directly support the company's growth objectives. The result is greater capacity for high-impact editorial initiatives, which can drive innovation, improve customer engagement, and ultimately contribute to the bottom line. Essentially, we're shifting our resources from tactical execution to strategic planning and implementation.”

“I’ve done this before, and if you're deploying multiple languages on your marketing site or knowledge base, I’d highly recommend this tool. It removes the hassle of managing things like building links across languages or dealing with coding. You don’t have to worry about images, videos, or other content. It’s incredibly simple, fast, and efficient—everything is streamlined for you.”

“Having a website that is well translated and within our tone of voice and brand is paramount to success in any market that we go into.”

“With Smartling, we were able to systematize the various platforms we had deployed – such as mobile, web, and static sites – and unify them into a single process, thus reducing our time-to-market,”

“Smartling’s translation management system has eliminated a number of daily localization tasks, once required of our engineers, freeing up their time to work on other projects.”

“So far, in my 25 years or more career in the translation industry, this is the best tool I have found.”

““Having content live in the market faster impacts the entire company. We don’t miss market shifts or an opportunity to share our perspective on key issues, because we’re there for the conversation.””

““When a task moves to translation, the source files and reference materials go automatically,””

““We’re a huge company, and we’re always evolving. There are new products, new product names, refreshes, relaunches. The localization engine has to be on all the time.””

““Smartling as a company is represented by its people. The team is collaborative, always rolling up their sleeves to get things done, and the tool itself is easily adaptable and integrable. It’s easy to connect it to basically anything, and that was number one in what was important to us.””

““The best outcome is when users can see what we’re doing in their own language and it feels like home,” Yokota said. “That emotional familiarity is what Smartling helps us create, and it really helps drive our message to more audiences worldwide.””

““Every day, changes on the website get ingested, translated, and published, and we couldn’t have achieved this level of productivity without Smartling,””

““Smartling gave us capabilities we always wanted. It works on top of our platform, so I don’t have to manage things manually. The efficiency gains are incredible—it’s a force multiplier for us.””

““Now we have the ability to stand up web content within a matter of days, whereas before it would take us months—that’s a big win.””

““There’s incredible value in having a partner that helps us bring our site and message all over the world.””

“Smartling’s neural machine translation solution has allowed us to dedicate resources to different types of content where we do need a human touch, such as email marketing to increase customer engagement. We would never have had the budget if we were sacrificing those resources on help content, which is standardized”

“We leveraged Smartling to make sure we had automation for all of our content - no matter if it was web, app, help center or developer materials - for all of our languages.”

“Even as we’ve significantly expanded our brand portfolio over the last 12 months, the costs to deliver a new language have not gone up. The Smartling connector makes our translation process more efficient from beginning to end. We’re saving time every step of the way — from the Smartling dashboard through to content management in AEM.”

“Smartling has been key to enhancing our global guest experience. By enabling us to scale our translation efforts across 20 languages, we've ensured our international guests receive accurate and relevant content without any English bleed-through. The platform's real-time updates and automation have streamlined our workflows, allowing us to maintain brand consistency and support our continued global growth.”