SupportYourApp
premium outsourced support services
SupportYourApp® is a leading provider of outsourced customer support, helping tech companies and startups enhance their customer experience.
A SupportYourApp está contratando?
Sim. Em 8 de outubro de 2026, a SupportYourApp tem 952 vagas abertas no Metaintro. 201 foram publicadas nos últimos 30 dias.
Vagas abertas
Mais recentes primeiro. Salário exibido quando a vaga informa.
- (American English) Key Account Manager (Austria, remote)Gestão de OperaçõesGraz · RemotoGrazRemoto—anteontem
- (American English) Key Account Manager (Croatia, remote)Gestão de OperaçõesOsijek · RemotoOsijekRemoto—anteontem
- (American English) Key Account Manager (Croatia, remote)VendasRijeka · RemotoRijekaRemoto—anteontem
- (American English) Key Account Manager (Austria, remote)Gestão de OperaçõesInnsbruck · RemotoInnsbruckRemoto—anteontem
- (American English) Key Account Manager (Croatia, remote)Gestão de OperaçõesRemoto—Remoto—anteontem
- (American English) Key Account Manager (Austria, remote)Gestão de OperaçõesRemoto—Remoto—anteontem
- (American English) Key Account Manager (Croatia, remote)Gestão de OperaçõesZagreb · RemotoZagrebRemoto—anteontem
- (American English) Key Account Manager (Austria, remote)Gestão de OperaçõesVienna · RemotoViennaRemoto—anteontem
Padrão de contratação
Com que rapidez a SupportYourApp abre vagas e em qual modelo de trabalho.
Vagas novas por mêsVagas publicadas pela primeira vez no mês
Clientes
Todas as 20 empresas que a SupportYourApp cita como clientes.
O que os clientes dela dizem
Depoimentos de pessoas dos clientes da SupportYourApp.
“We wanted to improve our standard of customer support. We had one full time person working in Germany. He did a great job, but he was off at night, on weekends... We also were not able to answer the phone. The outsourcing services of SupportYourApp did improve on that.”
“SupportYourApp was a godsend to us. The ability to have people respond to our customers no matter where they are in the world on 24/7 basis is really astonishing. I was working in other companies where the support level did not come even close.”
“The highlight of SupportYourApp's CRM is the ability to review all the phone calls that come through, handy filter or quickly show open issues, or issues needing developer attention. At this point, it seems the most appropriate for our e-mail and phone support outsourcing.”
“Within 3 months, over 80% of sales and support requests were able to be addressed directly by SupportYourApp. By creating the tools and processes we are now able to add additional resources when the need arises. They are truly committed to supporting the customer at all levels.”
“SupportYourApp's work has resulted in a dramatic increase in great feedback from our customers. We hear all the time from customers on Shopper Approved, telling us they've never seen a company with such a fast response time.”
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“With all the agents working on the team, we were able to drastically improve all of our key performance indicators. Our average first response time was dropped under 1.5 hours, our average resolution time dropped under 12 hours, and our customer satisfaction scores were higher than ever.”
Lançamentos e parceiros de IA
O que a SupportYourApp lançou e com quem trabalha em IA.
- OperaçõesAI tools for scaling supportSupportYourApp uses AI tools and its pool of agents to scale support within weeks.
- LançamentoAI agents, chatbots, and voice agentsSupportYourApp’s AI agents, AI chatbots, and AI voice agents handle routine queries 24/7.
- LançamentoSupportBrainSupportBrain uses AI to assist agents.
- LançamentoSupportResponseSupportResponse is an AI agent that handles requests autonomously.
Habilidades procuradas
As mais frequentes nas vagas abertas.
Habilidades mais pedidas
- CRM systems
- English
- APIs
- Communication
- Troubleshooting
- AI tools
- English communication
- CRM tools
- Workforce management
- C1 English
- Hospitality experience
- Client negotiation
Stack de tecnologia
- Marketing
- Crazy Egg
- Análise
- Matomo
- Google Tag Manager
- Google Analytics 4
- Bibliotecas
- Tailwind CSS
- Swiper
Dados da empresa
- Sede
- Kyiv, Ukraine
- Fundada em
- 2010
- Setor
- premium outsourced support services
- Setor (NAICS)
- Serviços administrativos, de apoio e de gestão de resíduos
- Carreiras
- supportyourapp.com/career
Vagas por local
Onde a SupportYourApp está contratando. Escolha uma cidade para ver as vagas.
Perguntas sobre a SupportYourApp
- A SupportYourApp está contratando?
- Sim. Em 8 de outubro de 2026, a SupportYourApp tem 952 vagas abertas no Metaintro. 201 foram publicadas nos últimos 30 dias. A maioria está em Customer Support (292), Operations Management (109) e Artificial Intelligence/Machine Learning (49).
- Onde a SupportYourApp está contratando?
- A SupportYourApp está contratando em Callao, São Paulo, Mexico City, Mexico, Bogota, Bratislava e Bucharest, com mais vagas abertas em Callao.
- Quem são os clientes da SupportYourApp?
- A SupportYourApp cita 20 clientes, incluindo here, Skylum, Inc., NotaryPublic24, PayBump e Clozemaster.
- Quais habilidades a SupportYourApp procura?
- As vagas abertas pedem com mais frequência CRM systems, English, APIs, Communication e Troubleshooting.