Interface Systems

“During the pilot run, we experienced zero false alarm fees at every location where we deployed the Interface video verified alarm solutions. It was a huge win for WKS and Interface.”

“We decided to work with Interface as they came highly recommended from well-respected restaurant brand owners and they had a demonstrated track record of working with multi-brand franchisees like WKS. They knew our world and had solutions to the problems we wanted to tackle,”

“The problem of false alarms was literally keeping us awake in more than one way. On one hand, we were losing money as a result of false alarm costs that impacted our bottom line and on the other hand, employees were woken up at odd times only to discover that the entire effort was a waste.”

“Every time we acquired a restaurant, we were saddled with yet another alarm product that needed to be maintained. We realized that vendor consolidation was the only way forward.”

““WKS runs a people business, and ensuring the safety of our employees and customers is our number one priority. With Interface, we are able to protect our employees with the best technology has to offer and give them the confidence to do their jobs at any of our locations.””

““The pilot run ticked all the checkboxes we needed to see. It boosted employee morale, demonstrated a significant cost reduction, and gave us the flexibility to choose the entire solution or parts of it depending on the threat perception at every location.””

““We needed a partner who understood our unique security needs and designed a security solution that gives us the ability to respond to threats proactively.””

““We chose Interface because they keep an eye on how restaurant technology is evolving and bring us proven solutions. They understand how to design technology solutions that can scale operations consistently. We count on Interface to help us stay ahead of the curve.””

““We’ve spent the last two years innovating and now we need to make it work better, be profitable, consistent, and reliable. Interface has delivered a solution that enables our franchisees to accelerate growth profitably through standardization, simplification, and consolidation,””

““In new markets where we do not have any vendor relationships, Interface offers a standardized network and voice solution that our franchisee partners can rely on.””

““Interface understands how networks should be implemented for restaurants. Their bundled network design, deployment, maintenance, and monitoring service are just what a franchise operator might ask for.””

““One of the things that make us attractive to franchisees is the simplicity of operation. Our core product is a rice bowl, a concept that’s fairly easy to execute. It turns out the tech is not easy to execute. Interface’s network and voice solution addresses this problem very well. It makes it easier for our franchisees to take advantage of all the great technology out there,””

““The sales, implementation and engineering teams at Interface are truly the industry’s best,” added Somers. “We really enjoy working with Interface and are looking forward to a continued relationship together.””

““With Interface, I get one helpdesk and one entity that is responsible for all our technology services. It saves me so much time and headache to not have to walk our restaurant managers through doing things that they are not trained to do.””

““Since implementing Interface, we have increased agility and operational efficiency, augmented security, and realized a 10X savings.””

““The best part of Interface is that I get all my network, wireless, voice services with complete equipment and management bundled in one consolidated easy flat-rate monthly service.””

““The wireless backup has become increasingly important as we continue to layer more critical services on our Internet connection like VoIP phones and tabletop devices,” said Somers. “If an Internet provider is down or there is any sort of network failure, rolling over to 4G/LTE is automatic and provides for business continuity. That has become critical for us. As IT needs to add in more applications, a secure PCI-compliant and redundant network foundation is very important.””

““We enjoyed the onboarding service with Interface,” Somers explained. “Interface made spinning up secure networking and voice services at all our restaurant locations simple, fast and scalable. Once we decided on our ideal configurations, they configured a proprietary cabinet that includes all Interface managed services. As part of an acquisition, we added more than 30 restaurants in Indiana and Ohio. Thanks to Interface, we were able to deploy all our network and voice services to the new locations in no time at all.””

““As soon as we were ready to move forward, Interface had customized perfectly scalable solutions for us. With our acquisitions, we had to implement seamless networking and VoIP services quickly and Interface was able do that.””

““Since implementing Interface, we have increased agility, gained operational efficiencies, and augmented security, all while realizing 10X cost savings.””

““The biggest win that we had with Interface was reducing our fixed cost in the stores by about 50%””

““The customer experience with Interface has been fantastic. They’re there for us 24 hours a day, fixing things before we even know there’s an issue and providing support whenever we need it. Pressed is a pretty cool brand and Interface powers a lot of our innovation, “”

““Pressed is a growing company. To scale 40+ stores a year, you need partners who can facilitate our growth. By bundling managed services across all facets of store operations, Interface offers us predictable monthly costs and service levels. Most importantly, Interface has helped us uncover valuable business insights to improve our operations and delight our customers,””

““We brought on Interface to optimize our costs at a store level and help us accelerate innovation. Interface allows my team to actually focus on customer experience and productivity without having to worry about our network and security operations.””

““The safety and security of our teams are really important. Knowing that Interface is just a button away, gives us peace of mind.””