Paddle

“If you're not dealing with Paddle, watch out for disputes. One day, you might wake up and your PayPal or Stripe account could be frozen. This happened to us before because the dispute rates can get high, very quickly.”

“The web-based checkout flow feels almost identical to an in-app purchase, and so far, we’ve seen no conversion drop at all—in fact, there's been a slight uplift. The test has only been running for a few days, but initial results are very encouraging.”

“We needed the most trustworthy-looking checkout page for users. And I think we achieved that (With Paddle).”

“Appeal processes in the US can take six to eight months, so we saw this as a short window of opportunity. It made strategic sense to be among the first movers.”

“I have a legal background, so I dug into the court ruling right away. And it was actually very clear: alternative payment methods are allowed, and Apple can’t prohibit or dissuade app developers from using them.”

“Our first app was Kompanion, which focused on intermittent fasting. Over time, it evolved into a more holistic nutrition app. Eventually, we pivoted the company into an app portfolio model.”

“I'm fully relying on Paddle. I trust it fully. I'm a big fan. Paddle and me, tied forever.”

“I want to delegate everything about payments to a service and forget about it. Paddle gives me a button to put on my website, and then says, 'good luck with your business' – this is everything I need.”

“I'm interested in just one thing – stability. I want to trust my payment service. It shouldn't block my accounts for no reason. This has never happened to me with Paddle, because they are super loyal to their clients.”

“It was super simple, much simpler than Stripe documents... Paddle has exactly what you need.”

“When I discovered Paddle and installed it and actually used it, I felt that Paddle was my best friend. It gave me hope that I still can be a part of this global movement of startup founders.”

“I felt like I was not allowed to have access to this globally adopted service. And I'm not alone, there are millions of similar people.”

“I'm a bootstrapped sole founder. I make startups, but I do it all alone. I don't have a team, financial advisor, or technician. I handle everything myself.”

“Having access to a global audience is critical to us doing that – and that’s exactly what Paddle gives us”

“Moreover, being able to sell globally has opened our eyes to use cases that could be really important to the business, but might have otherwise been missed.”

“We’ve had a huge reduction in operational internal friction”

“Now Relay.app has no restrictions on where or how it can sell and has the peace of mind that tax compliance is taken care of.”

“Our goal is to integrate with as many apps as possible”

“And the key thing was all the work was stuff that could happen on our side and on Paddle’s side, not stuff that we had to ask any of our customers to do, like update their credit card details, which would have made it much more daunting.”

“I wanted to move fast so I got on a call with them right away. A week later, we had a sandbox set up to understand the integration process. It was super easy, and we got great support. We got access to the Node.js SDK and, following a smooth trial, we migrated. We were fully live within a month.”

“For other businesses that, like us, are product-led, self-serve, and globally applicable, you’ve got to go with a product like Paddle. It's the only way to achieve the business goals that'll unlock the next stage, whether it's a funding milestone, a growth milestone, or becoming cash flow positive.”

“We got access to the Node.js SDK and, following a smooth trial, we migrated. We were fully live within a month.”

“It quickly became clear to us that a merchant of record was worth it because it saves us the time and cost of trying to figure out how to file with every single tax authority in the world.”

“Adding a tax registration for every country seemed totally crazy for the scale of our business. We had to either find a way of offloading the tax burden or seriously consider restricting the number of countries we could sell to.”

“We were initially using Stripe for our payment infrastructure. But, we quite quickly realized that, as soon as we started getting international customers, we got into quite a bit of pain with international VAT and dealing with tax. Nobody told us before that we would end up in this whole messy situation.”