Rhombus

“The customer support has phenomenal as well. My best interests are always put first, and I’m always immediately taken care of whenever I have a question or if there’s an issue. Having a reliable video security partner has given my executive team more visibility, made my security team more efficient, and most importantly - kept our patients safe.”

“What I love most about the system is how reliable it’s been. We just set it up and forget it. It’s that good.”

“With our old system, if we wanted to pull footage or investigate, it would normally take hours to do. Now we’re able to accomplish this in minutes. If a visitor enters our facility past visiting hours, we can quickly get an alert, watch a video clip, and share it out to the proper authorities within seconds. We don’t have to monitor video feeds or manually scrub to find specific events. It’s done for us, and all of the difficult parts about securing our health facilities are made easy.”

“I love how once the cameras were online - I can access all of my cameras and locations at any time with total peace of mind. I don’t have to open up my system to achieve remote access, it’s already built in, and I can manage everything from one easy-to-use portal. Remote access has made my team way more connected and efficient.”

“Deployment is simple, the system is secure, and the way Rhombus handles data is top-notch. Once I received the cameras, all I had to do was plug it in, follow a few simple steps, and the cameras were online and recording video. It was refreshing not having to install a ton of hardware, manually configure a system, or download thick client software to get started.”

“Everything about Rhombus just works. We don’t have to spend a ton of time or energy setting up or using the product. It’s made my life easier and has given my end-users the ability to do their job even better.”

“Using Rhombus has led to significant cost savings, we’ve estimated that to be $250,000”

“Rhombus is embedded in our backend so a property manager can log into a single manager portal and see everything they can possibly need,”

“When I first spoke with the Rhombus team, I felt like they genuinely cared about our organization and the problems we were trying to solve—they weren’t just trying to sell us cameras, said Rob.”

“After trialing other cloud systems, Rhombus’ product and performance were far superior. We were impressed.”

“Since upgrading, our security guards can now leave their desks and walk around our facilities. Remote access and alert notifications have greatly improved our efficiency—our staff can now check video feeds from their phone, and if something needs their attention, they’ll receive an alert to immediately address it. It’s helped us maximize our current resources without increasing our costs.”

“Our IT and security staff absolutely love Rhombus. They tell me that it’s the best system they’ve ever worked with and they’ve been doing this for 20+ years.”

“Rhombus went above and beyond to provide top notch support. They didn't just rely on remote solutions but took the extra step of sending someone out to experience the problem firsthand. Rhombus truly embraces customer service; they could have easily brushed us off, but instead, they showed a genuine commitment to resolving our issue. It's rare to find a vendor who prioritizes their clients to this extent. Rhombus has really made me feel like we are their most important client,”

“With Rhombus, we swiftly analyze footage, narrowing down extensive time frames into minutes, saving crucial time and aiding law enforcement in making faster arrests. The ability to quickly retrieve and review footage is not just convenient—it's critical in ensuring public safety and supporting our law enforcement partners,”

“Rhombus has been a game-changer for us. From its intuitive console to its unparalleled technical support, it has exceeded our expectations. The ability to quickly access and review footage has transformed our security operations. Rhombus truly prioritizes customer satisfaction, demonstrating a level of commitment that is rare in the industry.”

“Rhombus Systems gave us visibility over areas we didn’t have before. Their system isn’t a nice to have, but a must have for any business.”

““I love the fact that Rhombus doesn’t require a lot of hardware, so setting it up and managing everything is stress-free. Using the system and working with the team at Rhombus has been very enjoyable. Customer support is responsive and resolves issues almost immediately. Firmware updates happen automatically. The engineering team is always working and making the system better and better. There’s little that I have to worry about.””

““When you spend some time and use the system, you quickly realize how robust and advanced the system is compared to other cloud options,” Brett said. “All of our cameras and locations can be accessed from one console, bandwidth consumption is minimal, there’s practically zero video lag, and all of the features you get make Rhombus a no brainer – both from a technical and financial standpoint.””

““Purchasing a system with great UI was our top priority, and Rhombus’ UI was by far the best we’ve seen,” Brett said. “The system automatically marks when activity has occurred, so we never have to sit in front of a workstation and manually rewind or fast forward through footage. In minutes, we can find what we’re looking for, share video, and respond accordingly. The UI allows us to do our job swiftly and effectively.””

““Having remote access aligns with how organizations operate in today’s world. The Rhombus mobile app makes it easy for me and my staff to log-in and check if everything is okay across multiple buildings. The app experience is so much better than the other systems we were looking at. We can review live video feeds multiple times a day wherever we are without being glued to a desk. It’s been a total gamechanger.””

““When we wanted to add more cameras, we were forced to purchase the next licensing tier up,” Brett said. “It was frustrating that something as simple as adding cameras required us to spend more money on a licensing tier that didn’t deliver more value to me or my employees. It felt like we were just spending money on something that we didn’t need.””

““As a school district, you’re always tasked with doing more with less,” Brett said. “Our previous system required a lot of maintenance and management, and in most cases, we spent unnecessary time trying to find footage or conduct investigations. It felt like troubleshooting the system became more and more common, so I needed to find a better alternative.””

““Trying to access my cameras remotely or view past footage was tough to do,” Brett said. “The software and interface were so complicated that only highly technical staff could operate the system. If we wanted to find specific footage, or access all of our video feeds, it just wasn’t possible to do so effectively. The system felt very complicated and disconnected.””

““Working with our previous system was either difficult, took a lot of time, or inconvenient. I wanted a system that would make my life easier – not more complicated.””

“Any school district looking to upgrade their video surveillance should choose Rhombus. The UI, performance, and price point make perfect sense – it’s a no brainer.”