Rydoo

“Well, the other thing is we have quite a lot of people travelling up from different parts of the country using RinGo as the car parking app. What’s quite good is that you just email your RinGo invoice straight through to Rydoo, and it does it all for you. So again, from a user point of view, I don’t have to type it all in through to Rydoo thanks to its OCR .”

“Yeah, you don’t know how people are going to embrace any form of change. But yes, because by separating things out, nothing was getting held up. The guys don’t like admin. You just sit the engineer down and say the word “admin” and they’ll stand up and walk away again. Now, you get down to that one line instead of this big list.”

“Yeah, no, it’s just making every expense separate has actually just simplified it in everybody’s mind.”

“Great. Because it got rid of the problem that you would have 30 lines of expenses in one expense report, and one was clearly a reject. You then have to reject all of those expenses, go back, talk to the managers, and talk to the staff. We currently only reject that one line, and everything else goes through.”

“We can now see where expenses are actually being spent across the groups to make it fairer.”

“It’s helped with a few misunderstandings. Certainly, when we had Excel, we had one or two difficult-to-enforce expense policies that were not correctly applied across three different currencies. We used to get false violations sent to Roger, and we’d have to sort them out. We haven’t got that anymore. We adjusted Rydoo to fit our policies. That’s helped everybody understand where people are from rather than trying to fill in a tiny Excel box.”

“Because it’s a true cloud solution , that made it much easier. I didn’t have to get the rest of my colleagues involved in deploying things internationally, installing things, etc. People are downloading it to their phones, they’re looking at it on a website. So from that point of view, there was a bit of ease, the global reach was very easy. Training wise, we trained the trainers in the local areas and they dealt with their colleagues face-to-face. So we broke the problem down.”

“Not really, no. We had to change some aspects of our technology to support the format in which Rydoo downloads them. But the rest of it, it was quite seamless, really. And maybe that’s because we’ve got developers on staff, but it was very straightforward.”

“We have got a few technical challenges, but Rydoo was there to help me understand what I’d done wrong.”

“I’m pleased to say yes. Because one of the things we have is multi-countries, multi-currencies, and multi-VATs. And what we needed to do was integrate back into our own system. So we desperately need to make sure we get our costs on the right projects. Our expense categories were the expense categories everybody had been previously used to, but they coped with the different monetary rates. Depending on which country you’re in, you’ve got your expenses correctly dealt with.”

“The problem with that is that nobody sees the cost of processing expenses. It’s covered by the expense team, by the accounts team. What we looked at was improving efficiency. And what we’ve done is use the time that some of the accounts team were previously having to chase paperwork around to do more beneficial things to the organisation, which is how we sold it to the board.”

“We recently conducted an evaluation of Rydoo’s impact and found that we are now 80% more efficient in processing expenses. We estimate that Rydoo saves us approximately 530 working days each year compared to the analogue process. We allocate these hours to special projects and strategic initiatives.”

“Ensuring seamless integration was crucial for us to avoid disruptions in our system architecture during implementation. The fact that Rydoo was already integrated with our ERP system made the implementation process straightforward. Rydoo’s onboarding team worked closely with us to ensure that everything proceeded as planned.”

“The ability to incorporate our expense policy and approval logic into Rydoo was incredibly beneficial. It enabled our finance team to prioritise expenses, automatically approve most transactions, and quickly identify and address purchases that might deviate from policy.”

““Many colleagues said, “Wow, you have a great, easy-to-use application, always available.”  The employees in our team were also very enthusiastic about the application and emphasised its user-friendliness when checking travel expenses.””

““Because it is a fully integrated and a completely digital solution, our processes have certainly been accelerated. We now have an almost 100% digital workflow, and approving and checking expenses can be done with just a few clicks.””

““The customer service responds within minutes and is always very quick and helpful. There has never been an issue that hasn’t been resolved."”

““Rydoo is exactly the smart solution we were looking for: the employee can simply take a photo of the receipt and upload it, and the supervisor can easily approve it via the app.””

““The OCR recognition rates are extremely good, so employees don’t have to fill in fields, which saves them lot of time.””

“There is always a serious will to evolve at Rydoo, and that gives us confidence for the future”

““Rydoo makes a really big improvement”, David Soulé adds. “It allowed us to implement a travel and expense policy and ensure compliance in real-time. Employees now see immediately if something is out of policy, which helps them follow the rules.””

“We were thrilled with Rydoo’s agility and the potential to simplify and reduce activities as much as possible, without creating any additional effort for our employees.”

“We love Rydoo’s human approach. The fact that you’re actually talking to someone and not an Excel spreadsheet is something we really appreciate.”

“"Rydoo is an efficient, intuitive mobile app that takes the pain out of expense management. No more scrambling to remember what you spent, where, or why."”

““With Rydoo, we can see if someone saved a receipt but hasn’t submitted it yet. We follow up before the deadline and have already cut at least two days from month-end closing.””