Sona

““I’d been off for two weeks. I came back and some of the things we were talking about a month ago — ‘it would be great if it could do this’ — had appeared in the product updates. It’s great to see that coming through so quickly.””

““It didn’t feel at all like we’d had that changeover, which is sometimes concerning when you’ve done all the discovery with someone else. It was seamless.””

““Two things drew us to Sona: the technology was more advanced than anything else we saw, and we wanted a partner we could grow with — not a corporate provider where we'd be a small fish in a very big pond.””

““Technology should absolutely enable more time for our colleagues to spend with residents.””

““[Sona] saves me approximately two hours a day.””

““It's a system, it's very user-friendly. I can see things straight away. It's going to save so much time because it's easy””

““One of the things that changed almost instantly was the covering of open shifts. If someone, for example, called in sick or wasn't able to work, we can instantly put that shift open on the roster. It sends out a notification to all the employees that are available to work in that department — they can claim it, and that goes straight into the roster. It's so much more efficient just in that aspect alone.””

““Sona has enabled anybody in our organisation with the right access to literally hit a button and get what they need, which just saves so much time for our admin managers.””

““The reporting used to take days, it now takes minutes.””

“Looking after what is the most important thing — delivering excellent care to everybody.”

“I like to think of technology — it can never replace the human touch. It helps make things more efficient, and it just supports the human element of care that we deliver. Ultimately, I see it as an enabler, not a replacement.”

“The last thing you want is to come to work one day and realise that your rotas had an error and now you're going to be short-staffed, because that will have an impact on the quality of the service that we're going to deliver to the residents on that particular day.”

“I used multiple spreadsheets, spending a lot of time duplicating work.”

““Being able to see my rota in the app is so much easier! It's nice to just have it on my phone so I can quickly see when I'm working so I can make plans””

““It's great to be able to easily see what extra shifts are available, it's a much fairer way to pick up overtime as it's available to everyone””

““The system is now in all our homes with great results, with not just financial benefits seen but colleague morale having increased as they can easily see their rotas and also pick up extra shifts as they want to.””

““Sona has made a massive difference, staff have been picking up extra shifts — it's cut our agency hours by half!””

““I used to spend hours manually calculating holiday entitlements with complex formulae. Now it's done automatically in Sona. It's amazing.””

““After about three or four weeks, you could see the domino effect. Everyone had it on their phone. They saw open shifts, picked up extra hours, and overtime was automatically processed in payroll.””

““I’d say Sona saves me up to five hours a week. That’s more time I can spend with staff, residents, and families.””

““It wasn't just about functionality. It was about trust and partnership. I felt confident that Sona, with its design specifically built for residential care needs, would deliver.””

“If you talk to my team, they speak very positively about Sona and how everything is convenient and accessible. It's much easier for them, they can check their own annual leave and other things, which is helpful.”

“It just simplifies and standardises, but it gives us really good organisational oversight ... In the last five weeks alone, we've saved over 400 hours in agency.”

“I'd recommend Sona for the service alone. The support you get from the team you wouldn't get anywhere else.”

“Sona felt so modern. It felt really adaptable - it's like the Netflix approach to rostering. You turn it on one day, and there's an update and there's a message to tell you what the update is.”