Hook
Customer Success
Hook stops churn before it starts. Our AI agents predict risk up to 6 months ahead, tell you exactly what to do next, and execute the busy work. Spot patterns that matter, act sooner, and grow NRR - all without adding headcount.
Hook在招聘吗？
是的。截至2026年10月7日，Hook在 Metaintro 上有12 个在招职位。 其中4 个发布于最近 30 天内。
在招职位
按最新排序。招聘信息注明薪酬时会显示。
- Senior Copywriter (Sports Emphasis)市场营销远程—远程—昨天
- Product Intern产品/项目管理New York · 混合办公New York混合办公—7天前
- Customer Success Manager客户支持London · 混合办公 · £70K – £80K/yrLondon混合办公£70K – £80K/yr7天前
- Account Manager客户支持London · 混合办公 · £70K – £80K/yrLondon混合办公£70K – £80K/yr7天前
- Legal Affairs Intern法律行业New York · 混合办公New York混合办公—2026年8月10日
- Social Media Lead市场营销New York · 远程New York远程—2026年8月10日
- Technical Implementation Consultant通用技术London · 混合办公 · £60K – £75K/yrLondon混合办公£60K – £75K/yr2026年8月4日
- Senior Software Engineer开发者London · 混合办公 · £85K – £105K/yrLondon混合办公£85K – £105K/yr2026年7月30日
招聘模式
Hook 新增职位的速度，以及职位的办公方式。
每月新增职位当月首次发布的职位
职位的办公方式占在招职位的比例
客户
Hook 列出的全部 4 家客户。
客户怎么说
来自 Hook 客户的评价。
“To me, good customer success looks like our team truly understanding our customers’ needs - using Hook to pull that together has been really helpful.”
“Hook’s allowed us to be more proactive, getting in front of our renewals faster and doing more with less. With Hook, we’re well-positioned for the future.”
“Hook gives me the transparency to quickly identify low adopters, place active users into the right cadences, and consolidate manual admin into one simple workflow, saving me hours each day and driving my best performance yet.”
“Hook’s AI chat has been critical to my Customer Success workflow. It’s made me more consistent and more strategic, given leadership better visibility than we’ve ever had, and ultimately improved our hygiene and customer outcomes.”
“Hook not only brings all important data and communications together in one place, but it provides a system to act on it. Just one Hook alert lead to an upsell of £18k from one customer that we closed within weeks of the alert.”
再显示 2 条评价收起
“Hook lets me walk into every 6-month meeting fully prepared. It instantly pulls together account summaries, risks, upsell signals, and key finance contacts - work that used to take me 30–60 minutes per meeting. It’s saved me hours each week and completely transformed how efficiently I can prepare.”
“Hook’s Brief has been a game-changer. It gives me the customer context I need instantly to prepare for meetings. In seconds, I get the intel that might have taken a CSM hours to gather before. The signals and “plaibooks” for our CSMs promise to be a huge unlock, helping us identify churn risk early so we can focus on areas where we can make the biggest impact.”
AI 发布与合作伙伴
Hook 在 AI 方面发布了什么，以及与谁合作。
- 发布GuardianGuardian monitors product usage across accounts, benchmarks usage against levels its ML model has identified as optimal to prevent risk, and automatically drives customers back to those benchmarks.
- 发布Agent AnchorAnchor is Hook's AI agent for renewals, reviewing upcoming renewals and opening conversations with context in place.
- 发布Hook for ZoomEvery Zoom discussion is captured, summarized, and prioritised by AI.
- 发布EchoEcho sees churn risk early by listening to what customers say, watching how they use your product, and understanding the patterns that matter.
所需技能
在招职位中出现最多的技能。
技术栈
- 分析
- Google Analytics 4
- 框架
- Next.js
- 库
- D3.js
公司信息
- 总部
- 21 Great Winchester St London, EC2N 2JA
- 行业
- Customer Success
- 行业（NAICS）
- 信息业
- 同类公司
- Gainsight
- 网站
- hook.co
- 招聘页面
- hook.co/careers
按地点划分的职位
Hook 的招聘地点。选择城市以查看该地的职位。
相似公司
与 Hook 同一行业、目前正在招聘的公司。
关于 Hook 的问题
- Hook在招聘吗？
- 是的。截至2026年10月7日，Hook在 Metaintro 上有12 个在招职位。 其中4 个发布于最近 30 天内。 职位最多的团队是 Design（3）、Marketing（3）和Customer Support（2）。
- Hook 在哪些地方招聘？
- Hook 正在 London和New York 招聘，其中 London 的在招职位最多。
- Hook 提供远程或混合办公吗？
- 在招职位中，60% 为混合办公，30% 为远程。
- Hook 的客户有哪些？
- Hook 列出了 4 家客户，包括 Salesloft、Planful、hackajob和Superhuman。