Experience supporting technical products, ideally in SaaS or mobile application environments
Hands-on experience with HTML, CSS, APIs, and/or SQL
Proficiency with case management tools such as Salesforce or Zendesk
Preferred Qualifications
Experience with Postman, Snowflake, and/or Kibana
Domain knowledge of at least two areas, including SaaS, mobile technology, APIs, marketing automation, direct marketing, marketing analytics, or basic programming